Our Privacy Policy

1. Introduction

Prime Visa Consultants is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services or accessing our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, passport information, visa details, and other personal data necessary for visa processing and consultations.

• Payment Information: Credit card details, billing address, and other payment-related information.

• Usage Data: Information about how you interact with our website, including IP address, browser type, and usage patterns.

• Communication Records: Emails, chat logs, and other communications between you and Prime Visa Consultants.

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide and manage visa consulting services, process applications, and communicate with you about your service.

• Customer Support: To respond to inquiries, provide assistance, and improve our services.

• Billing and Payments: To process transactions and manage billing.

• Marketing: To send promotional materials, newsletters, or updates about our services (you may opt out of marketing communications at any time).

• Legal Compliance: To comply with legal obligations and resolve disputes.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in delivering our services, such as payment processors and IT service providers. These parties are bound by confidentiality agreements.

• Legal Requirements: If required by law or to comply with legal processes, regulations, or governmental requests.

• Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can be completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Once the retention period expires, we will securely delete or anonymize your information.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information and receive a copy of the data we hold about you.

• Correction: You can request correction of inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal information under certain circumstances.

• Objection: You can object to the processing of your personal information in certain situations.

• Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at info@primevisaconsultants.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@primevisaconsultants.com